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Complaints

Contact information if you are unhappy with FMUK Group's services.

We're dedicated to providing outstanding service & complete transparency

We fully understand we may fall short of our expectations.

If you wish to raise a complaint about the service you have received, we’ll aim to address them in a timely and effective manner.

For any complaints, please e-mail us at complaints@fmukgroup.com – this inbox will go directly to our senior management team. Once received, your complaint will be acknowledged via e-mail and one of the senior management staff will investigate your complaint thoroughly and aim to have a resolution provided within three working days.